At Capital Ophthalmic Instrument Service, Inc., we conduct both on-site and off-site ophthalmic equipment services and repairs.
Our professional staff of highly trained technicians have the experience, product knowledge, and ophthalmic industry training needed to service your ophthalmic equipment needs.
Please complete the repair request form below and one of our highly trained associates will be in contact with you.
In addition, we also have loaners for most major instrumentation available if needed.
Where are your repairs performed?
Services and repairs at Capital Ophthalmic can be performed on-site or off-site.
Our ophthalmic instrument technicians understand every situation is different.
Sometimes it is best to have a technician come to your office to fix your equipment, and other times off-site services are a more appropriate solution.
Larger equipment is harder to transport, so it’s easiest for a technician to visit your location and fix your ophthalmic instruments there.
On the other hand, smaller instruments and equipment are easier to send our way and be repaired at our location.
Capital Ophthalmic’s priority is making your ophthalmic instrument repair service hassle-free.
Let us know if on-site or off-site works best for your company, and we will get started.
Are your technicians certified?
The repair technicians at Capital Ophthalmic are fully trained and certified to service your ophthalmic instruments and equipment.
Each technician has received an extensive ophthalmic instrument training course and has worked in the industry for multiple decades, gaining detailed product knowledge and experience.
We guarantee your ophthalmic instruments and equipment are handled with professional care and will be repaired correctly.
How much experience does your staff have?
Our in-house specialist, Dale Streib, has over 40 years of experience repairing ophthalmic instruments.
Our other technicians combined have 40+ years of industry experience as well, making Capital Ophthalmic the number one solution for ophthalmic instrument repair.
How long do most repairs take?
Ophthalmic instrument repairs can be completed in a few days or several weeks depending on parts needed.
Some instruments, such as exam equipment can be repaired quickly, while larger pieces of equipment, like Phoroptors and Exam Chairs can take longer to fix.
To ensure you receive the fastest repair time, you should call Capital Ophthalmic as soon as you realize your equipment needs serviced.
This allows us to order necessary parts and to prepare for the repair process.
When you call Capital Ophthalmic, we will give you an estimated repair time. Extensive repairs can be scheduled over a vacation, etc.
Our technicians are highly experienced and understand that your equipment is necessary for business.
We will repair your ophthalmic instruments correctly and as fast as possible.
How often do ophthalmic instruments need maintenance?
Ophthalmic instruments need proper maintenance to perform at their full potential throughout their life span.
Proper maintenance includes activities such as daily dusting and changing light bulbs when needed. Occasionally, you will need to replace worn out parts.
Some activities should be completed daily, while other maintenance techniques are completed on-demand, when needed.
Keeping a maintenance and repair record for your ophthalmic instruments and equipment will help you know when your products need serviced.
Call Capital Ophthalmic if you have questions about a specific piece of equipment.
Will I be out of business while my instruments are getting repaired?
Don’t worry about closing your business while your instruments are being worked on.
Capital Ophthalmic has a variety of ophthalmic equipment and instruments you can use while yours are away getting repaired.
Your company will be able to perform the same services during the instrument repair period.
Ask about our equipment loaning process! 770-231-5418